Get in Touch
Have a question, found a bug, or want to suggest a feature? We'd love to hear from you. The SnapRec team reads every message and typically responds within 24-48 hours.
Email Us
Best for general questions, feature requests, partnership inquiries, or anything else.
[email protected]Report a Bug
Found something broken? Open a GitHub issue and we'll fix it as fast as we can.
Open an Issueopen_in_newSuggest a Feature
Have an idea that would make SnapRec better? Start a discussion on GitHub — we actively listen.
Start a Discussionopen_in_newLeave a Review
Enjoying SnapRec? A quick review on the Chrome Web Store helps others discover us.
Rate on Chrome Web Storeopen_in_newFrequently Asked
How fast do you respond?
We aim to respond to all emails and GitHub issues within 24-48 hours. Critical bug reports are prioritized and usually addressed within a few hours.
I found a security vulnerability. How should I report it?
Please report security issues directly via email at [email protected] rather than opening a public GitHub issue. We take security seriously and will respond promptly.
Can I contribute to SnapRec?
Absolutely! SnapRec is open source. Check out our GitHub repository to get started. We welcome pull requests, documentation improvements, and translations.
Do you offer enterprise or team plans?
SnapRec is currently free for everyone. If you're interested in enterprise features or team deployments, reach out via email and we'll be happy to discuss your needs.